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Frequently Asked Questions
Q Are my management fees tax deductable if Harcourts AMG Real Estate manage my property. A In general yes, but please liaise with your accountant for advice on your particular circumstances. Q Does Harcourts AMG Real Estate provide monthly statements. A Yes Harcourts AMG Real Estate provide monthly statements and can provide a annual summary. Q Do Harcourts AMG Real Estate vet potential tenants prior to allowing them into thier properties. A Yes we have a stringent check list that needs to be fully satisfied prior to a tenant being approved to move into a property. Q Does Harcourts AMG Real Estate take and hold a minimum of four weeks bond from the tenant. A Yes as part of our standard conditions we obtain a minimum of four weeks bond on all of our residential rentals, these funds are held by the residential tenancies bond administrator until the property has been inspected when vacated. Q Can I sell my investment property. A Yes an investment property can be sold even when there is a sitting tenant, it is important to remember that a tenant cannot be evicted just because the property has been sold, the tenant has many rights under the residential tenancies act(Our property manager will advise you on your rights and obligations under the act). Q I live overseas, can Harcourts AMG Real Estate manage my investment property. A Yes Harcourts AMG Real Estate has many overseas clients, we have the most up to date communication systems and utilize internet banking to transfer any income generated into the owners chosen bank account. Q Can Harcourts AMG coordinate contractors to maintain and perform repairs to my property. A Yes Harcourts AMG regularly coordinate contractors to perform repairs and maintenance to our portfolio of managed properties. Q Does Harcourts AMG Real Estate inspect thier properties and provide property condition reports, to its owners. A Yes Harcourts AMG Real Estate performs a detailed property inspection when we take on a new management,Our property managers take both a written and photographic report that is kept on record to cross reference back to when we conduct our quarterly inspections.
Testimonials from Happy Clients
*Mike Clarke/Nollamara Angus, Sue and the team at Harcourts AMG Real Estate have managed my property now for several years, I am extemely happy with thier professionalism and I would be happy to recommend them to anyone with a property to rent. *Bruce Shackelton/Applecross Sue and the team have now managed my home in Attadale for several years. Since Harcourts AMG Real Estate has managed my property I have been extremly happy with thier performance and especially the continuity of contact that Sue offers. I live overseas and it has been a welcome change to service we have recieved from other real estate agencies. *David Alexander/Myaree "Wow" an agent who gives feed back and does what they say they will do. Congratulations guys! "Job Well Done"
Why Choose AMG Real Estate
AMG Real Estate is a professionally run organisation staffed by reponsible and professional individuals who have been selected to work within the firm due to thier can do attitudes and broad spectrum of real life skills.
SCHEDULE OF PROFESSIONAL SERVICES
Property Management
- Receiving rent and invoiced amounts
- Banking and receipting of funds
- Rental arrears
- All tenant enquiries
- Preparation of Breach and or Termination documents
- Lease renewals
- Maintenance co-ordination
- Payment of creditors
- Accounting processes
- Monthly statement preparation and review
- Placing of advertisements
- Regular feedback with owners
- Showing property
- Interviewing tenants
- Taking and checking applications and referees
- Negotiation and preparation of Lease Agreements
- Collection and lodgement of bond monies
Property Condition Report (PCR)
This vital document details the description of the building and land presentation to ensure the long term protection of your property. The Property Condition Report is issued to ingoing tenants and a signed copy is retained on file and used during routine and vacate inspections in ascertaining the disbursement of bond monies.
Routine Quarterly Inspections
- Scheduling, notification to tenants under the RTA, inspection of the property
- Recording of overall condition and any maintenance recommendations
- Report provided to both tenant and owner
- Action on maintenance requirements, Breach Notice and re-inspection if required
- Quality, descriptive marketing exposure
- Regular owner updates during advertising period
- Arranging and conducting final inspections of the property
- Addressing the original PCR
- Negotiating and arranging cleaning and maintenance
- Preparation of bond statement
- Bond disposal documents
- Co-ordination of bond release with the Bond Administrator
- PCR update
- Preparation of revised PCR for new ingoing tenant
- Property visit and download of photography
- Creation of advertising script
- Input to internet management system
- Upload to the three major websites
- Any special exposure negotiated by our office
- Supply and preparation of statutory forms,Secretarial preparation and dispatch of correspondence, notices, accounts and statements
- Communication with tradesmen, landlords and tenants (fax, phone calls, photocopying, emails, sms, postage)
- Supply of cheques, administration and file management
- Registration and security of keys
- Arranging and co-ordination of For Lease signs if appropriate
This report collates financial information for the previous financial year on all activity we have recorded on your investment property. Take the hassle and cost out of preparation for your Tax return by delivering a comprehensive summary for your Tax Accountant.
Depreciation Schedules
The Australian Tax Office allows annual deductions for depreciation on the building, structural improvements, and plant and equipment items such as floor coverings, hot water systems, air conditioning units, light fittings, cook tops etc.
Court Attendance
- Document preparation
- Lodgement of documents
- Setting appointments with all parties
- Arranging relevant supporting evidence
- Attendance at court
- Application and follow up of court orders as appropriate
These checks are made on all prospective tenants against the National Tenancy Data Base and TICA database which are central reference points utilised by Property Managers around the country. It is vital in ensuring the proposed tenants have not left a trail of destruction and unpaid rental behind them.
Maintenance
We will contact you if maintenance is required on the property.
Policy on Tradespeople
Harcourts AMG Real Estate has a strict policy in selecting our maintenance trades people.
All trades people and maintenance contractors must provide a copy of thier public liability insurance and ABN prior to being offered any work through our property management department.
Our trades people & contractors are also required to sign a document that states that they will act professionally and perform their work in a clean and tidy manner and leave the property in a safe clean state on completion. Please find our preferred trades person registration form below.
PREFERRED TRADESPERSON REGISTER
Harcourts AMG Real Estate maintain a data-base of preferred tradespeople who can deliver a prompt, efficient and professional repairs and maintenance service to the owners of our properties under management.
Our policy is to ensure any recommended tradespeople carry adequate insurance cover as protection for property damage or third party injury resulting from their actions.
In order to secure your position on our data-base and continuing work is referred to you, please take the time to complete the following declaration and return it to our office in the attached return envelope.
Business Name:
ABN:
Classification eg:
Plumber; General Maintenance
Contact Name:
Phone
Fax
Mobile
Email
For direct payment of your invoices, please provide your banking details:
BSB Number
Account Number
Name of Account
Are you registered with an Industry Body? eg: Builders Reg Board; HIA
Yes / No
If yes, please provide details along with any relevant registration numbers
Do you carry Public Liability Insurance?
Yes / No
If yes, please provide details including:
Name of Insurer
Policy Number
Expiry Date
Value of Cover
I declare that the above details are a true representation of my business name, occupation and Public Liability Insurance cover.
I am happy to provide prompt service to Harcourts and I undertake to renew my stated Insurance Policy and relevant Industry requirements annually and notify Harcourts of any alteration in details.
I hereby indemnify Harcourts from any litigation arising directly from any misrepresentation I have made in this regard. I also agree to act in a professional & clean manner at the jobsite and warrant that I will leave the site in a clean and safe manner when I am completed.
PROPRIETOR NAME:
SIGNATURE:
DATE:
Any Additional Comments:
AMG Real Estate Privacy Policy
PRIVACY POLICY
1. AMG Real Estate Pty Ltd is bound by the National Privacy Principals (“the NPPs”) under the Privacy Act, 1988.
2. However, as with all organizations, the NPPs do not apply to personal information of current or former employees contained in employee records when those records are used directly in connection with the employment relationship. Further, it should be noted that some exemptions are contained within the NPPs with respect to matters such as the disclosure of information relating to public health or public safety, the disclosure of information with respect to law enforcement enquiries and the disclosure of particular information relating to legal proceedings and negotiations.
3. If any individual wishes to make an inquiry, or make a complaint about this real estate agency’s activities with respect to privacy and the NPPs, or obtain more information about the way the organization manages personal information it holds, the individual should make immediate contact with the organization’s designated Privacy Officer, Angus Moffat.
Angus Moffat and the senior management of AMG Real Estate can be contacted at the following:
Shop 30, Melville Plaza Shopping Centre, 380 Canning Highway, Bicton WA 6157
Phone 9319 1255 Fax 9339 6242
